All products and services offered by Latasha Du Plooy LLC are digital and delivered online. Because digital content and access are delivered immediately and cannot be returned, all sales are final and we do not offer refunds.
Please read each product description carefully before purchasing. If you have any questions about whether a program is right for you, email us at [email protected] before you buy. We're happy to help.
1. What This Policy Covers
This no-refund policy applies to all our products and services, including:
PromptUnlockPRO
The Niche Clarity Blueprint
The Unlock DEMO Framework™
Vision Casting Workshop
Skills Workshops (such as Canva & AI)
24 Hrs With God
One-on-One Coaching and coaching packages
All recorded trainings, templates, workbooks and other digital resources
2. Agreement at Checkout
By completing your purchase, you confirm that you have read and agree to this Refund Policy and understand that all sales are final.
3. Live Workshops and Events
If you can't attend a live event, you won't receive a refund. Where a recording is available, it will be shared with registered participants.
If we cancel an event, you may choose a full refund or a place at the new date.
If we reschedule an event and you can't attend the new date, you'll receive access to the recording or a place at a future date of the same event.
4. One-on-One Coaching
Coaching purchases are non-refundable.
You may reschedule a session at no cost with at least 24 hours' notice.
Sessions cancelled with less than 24 hours' notice, or missed without notice, are counted as used.
If we need to cancel a session, we will reschedule it at a time that suits you.
5. Payment Plans
If you purchase on a payment plan, you agree to complete all instalments. Stopping payments does not cancel the amount owed, and access may be paused if a payment fails.
6. Exceptions
We will issue a refund only in these situations:
You were charged more than once for the same purchase (duplicate charge).
You paid but we were unable to deliver your access, and we could not fix the problem within 7 days of you contacting us.
A refund is required by law in your country.
Approved refunds are issued to your original payment method within 5–10 business days.
7. Access Problems
If you have trouble accessing your purchase, please contact us at [email protected]. We respond within 2 business days and will make sure you receive what you paid for.
8. Contact Us Before Disputing a Charge
If something isn't right with your purchase, please contact us first. We are committed to resolving delivery or access issues quickly and fairly.
9. Contact
Latasha Du Plooy LLC Email: [email protected] Address: 117 S Lexington St, Ste 100, Harrisonville, MO 64701-2444, USA Phone: +27 63 582 6143