Latasha Du Plooy LLC ("we," "us," or "our") respects your privacy. This policy explains what personal information we collect, how we use it, and the choices and rights you have. It applies to our website www.latashaduplooy.com and all our products and services.
1. Information We Collect
Information you give us:
Your name, email address and phone number (for example, when you buy, register for a workshop, book coaching or download a free resource)
Billing details, such as billing address and country
Information you share in coaching sessions, forms, surveys or emails
Affiliate details, if you join our affiliate program (such as payout information)
Payment information: Payments are processed by Stripe. Stripe collects and processes your card details directly. We never see or store your full card number. See Stripe's Privacy Policy.
Information collected automatically:
Device and browser type, IP address, approximate location, and the pages you visit
Cookies and similar technologies (see Section 6)
2. How We Use Your Information
We use your information to:
Process payments and deliver the products and services you buy
Send access details, receipts, booking confirmations and important updates
Provide coaching, workshops and customer support
Send newsletters and marketing emails if you have opted in (you can unsubscribe at any time)
Improve our website, programs and services
Pay affiliate commissions
Prevent fraud and meet legal, tax and accounting obligations
3. Legal Basis for Processing
Where data protection laws such as the GDPR or South Africa's POPIA apply, we process your information based on:
Contract: to deliver what you've purchased
Consent: for marketing emails and non-essential cookies
Legitimate interests: to run, secure and improve our business
Legal obligation: to keep records required by law
4. How We Share Your Information
We do not sell or rent your personal information. We share it only with trusted service providers who help us run our business, such as:
Stripe (payment processing)
Our website host and course platform
Our email marketing provider
Video conferencing tools for live sessions and coaching (such as Zoom or Google Meet)
Scheduling and analytics tools
These providers may only use your information to provide services to us. We may also share information if required by law or to protect our rights.
5. International Transfers
We operate from South Africa and the United States, and our service providers may store data in other countries. When your information is transferred across borders, we take reasonable steps to make sure it is protected in line with this policy and applicable law.
6. Cookies
Our website uses cookies to make it work properly, remember your preferences and understand how visitors use it. You can control or turn off cookies in your browser settings. Some features may not work properly if cookies are turned off.
7. How Long We Keep Your Information
We keep personal information only as long as needed to provide our services and meet legal, tax and accounting requirements. This is usually up to 5 years after your last purchase. Marketing contacts are kept until you unsubscribe.
8. Coaching Confidentiality
What you share in one-on-one coaching is kept confidential and is not shared with others, except where required by law or where there is a serious risk of harm to you or someone else.
9. Your Rights
Depending on where you live, you may have the right to:
Access the personal information we hold about you
Correct inaccurate information
Ask us to delete your information
Object to or restrict how we use it
Withdraw consent at any time (for example, by unsubscribing from emails)
Request a copy of your data in a portable format
Lodge a complaint with a data protection authority, such as South Africa's Information Regulator, or the supervisory authority in your country
California residents: you have the right to know what personal information we collect, to request its deletion, and not to be discriminated against for using your rights. We do not sell or share personal information for cross-context behavioural advertising.
To use any of these rights, email [email protected]. We will respond within 30 days.
10. Data Security
We use reasonable technical and organisational measures to protect your information, including secure payment processing through Stripe and encrypted (HTTPS) connections. No method of transmission online is completely secure, but we work hard to protect your data.
11. Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect information from anyone under 18. If you believe a child has given us their information, please contact us and we will delete it.
12. Changes to This Policy
We may update this Privacy Policy from time to time. The latest version will always be posted on this page with its effective date.
13. Contact Us
If you have any questions about this policy or your personal information, contact:
Latasha Du Plooy LLC Email: [email protected] Address: 117 S Lexington St, Ste 100, Harrisonville, MO 64701-2444, USA Phone: +27 63 582 6143